Pricing

Please find pricing details below

Yearly
Monthly

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30% Off

SERVICE EDITION

350 / Month
20 Users / Paid Yearly

Promo Code : ICTPROCRMOFFER

500 / Month
20 Users / Paid Monthly


  • Service Call Management
  • AMC Management
  • In-House Repairing
  • Third Party or Service Center Repairing
  • Material Stand-by Management
  • Quotations Management
  • Free. 1200 Transactions /Yearly
  • Others
30% Off

BASIC EDITION

900 / Month
20 Users/Paid Yearly

Promo Code : ICTPROCRMOFFER

1275 / Month
20 Users/Paid Monthly


  • SERVICE EDITION +
  • Accounting Management
  • Inventory Management
  • Free. 2400 Transactions /Yearly
  • Others
36% Off

BUSINESS EDITION

3200 / Month
20 Users/Paid Yearly

Promo Code : ICTPROCRMOFFER

5000 / Month
20 Users/Paid Monthly


  • STANDARD EDITION +
  • Payroll Management
  • Rental Management
  • Vendor Management
  • Scrap Management
  • Manufacturing (Assembling and Disassembling)
  • Employee Stock Management
  • Free 4800 Transactions /Yearly
  • Others

**GST will be charged in addition to the prices mentioned.**


FEATURES

PROCRM is your all-in-one solution for Sales and Service Providers, offering a host of features that help you streamline your operations, enhance customer relationships, and drive growth. With PROCRM, you have the tools you need to take your business to the next level.PROCRM Comprises following features


Dashboard


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Call Management


  • Our system allows for the assignment of multiple engineers to tasks, ensuring efficient allocation of resources and timely resolution.
  • We provide a platform for customers to leave reviews and feedback, enabling us to continually improve our services based on their input.
  • Our system allows for the prioritization of service calls, ensuring that urgent issues are addressed promptly and efficiently.
  • We track and document the sources of each service call, providing valuable insight into customer needs and trends.
  • Customers can easily search for products using their serial numbers, allowing for quick access to relevant information and support.
  • Customers can submit service inquiries directly through our website, streamlining the process and ensuring timely responses.

AMC Management

Our AMC (Annual Maintenance Contract) management encompasses various aspects, including:

  • We offer comprehensive AMC agreements tailored to meet your specific needs.
  • Choose from comprehensive and non-comprehensive contracts based on your requirements.
  • Our flexible billing options ensure convenience, with billing cycles structured to suit your preferences.
  • We implement a proactive preventive maintenance plan to minimize downtime and ensure optimal performance.
  • Our system includes comprehensive asset management to track and maintain all covered assets under the AMC agreement.

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Material Track


  • With Product Track, you can monitor the current status of your repair material at any point in time. Instantly check whether your product is at the Inward, Repairing Center, Third Party Outward, Third Party Inward, or Customer Outward stage.
  • Our system uses clear color-coded indicators to quickly convey the status of your material. A green light on any section shows where your product is currently located, helping you to understand its progress at a glance.
  • Track the journey of your repair material from the moment it is received to when it's repaired and returned to you. Our system ensures that every step is accurately logged, reducing uncertainty and improving transparency.
  • Access all the information you need about your repair material in one place. With Product Track, you can view historical data, current status, and expected timelines, providing a comprehensive overview of your repair process.
  • Product Track is designed to integrate seamlessly into your existing processes, offering a simple and intuitive user experience. Navigate through the system effortlessly, and quickly find the information you need with our user-friendly design.

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Leads Track


  • Leads Track offers a detailed view of your sales pipeline, allowing you to monitor the current status of every lead. Whether a lead is at the initial contact stage, Quotation, awaiting Customer Purchase Order, or ready for Invoice, you can quickly assess its position in the sales process.
  • To simplify understanding, Leads Track uses green indicators to show completed stages in the sales cycle. Instantly see which steps have been completed and which are pending, providing a clear picture of your pipeline's health.
  • Leads Track streamlines your sales workflow by providing a centralized system for tracking leads from inception to completion. It helps you stay organized, prioritize leads, and identify bottlenecks in the process, enabling more efficient sales management.
  • Gain a holistic view of all your leads in one easy-to-access dashboard. With Leads Track, you can track the progress of each lead, identify high-priority prospects, and determine the current stage of each lead's journey.
  • The Leads Track system is designed with ease of use in mind. It offers a simple interface that is easy to navigate, with customization options to suit your unique sales process. Whether you're a small business or a large enterprise, Leads Track adapts to your needs, making lead tracking and management a breeze.

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Quotation Management

Our quotations management system efficiently handles various types of quotations, including:

  • We provide quotations for sales, services, and AMC contracts tailored to your specific requirements.
  • Reference of Service Calls and In-House Repairing: Quotations are generated with references to service calls and in-house repair work, ensuring accurate and transparent pricing
  • Our system allows for easy revision of quotations, enabling adjustments based on changing requirements or negotiations.
  • We send timely reminders regarding the validity of quotations, ensuring that you have ample time to review and respond.
  • Customers have the convenience of approving quotations via a secure approval link, streamlining the approval process and expediting service commencement.

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Invoice


  • Create professional invoices with ease using PROCRM's intuitive interface. Our user-friendly platform allows you to generate invoices in minutes, saving you time and effort.
  • Personalize your invoices to reflect your brand identity. Choose from a variety of templates and add your logo and colors to create a consistent brand experience for your clients.
  • Never miss a payment deadline again. ProCRM automatically sends reminders to your clients for overdue invoices, helping you maintain a healthy cash flow and reduce payment delays.
  • Rest assured that your financial data is safe and secure with ProCRM. Our platform employs robust security measures to protect your sensitive information and ensure compliance with industry regulations.
  • Gain valuable insights into your financial performance with ProCRM's comprehensive reporting tools. Track invoice statuses, monitor payments received, and generate detailed financial reports to make informed business decisions.

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Customer Management


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