Features
Dashboard
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Call Management
- Our system allows for the assignment of multiple engineers to tasks, ensuring efficient allocation of resources and timely resolution.
- We provide a platform for customers to leave reviews and feedback, enabling us to continually improve our services based on their input.
- Our system allows for the prioritization of service calls, ensuring that urgent issues are addressed promptly and efficiently.
- We track and document the sources of each service call, providing valuable insight into customer needs and trends.
- Customers can easily search for products using their serial numbers, allowing for quick access to relevant information and support.
- Customers can submit service inquiries directly through our website, streamlining the process and ensuring timely responses. Try Now
AMC Management
- We offer comprehensive AMC agreements tailored to meet your specific needs.
- Choose from comprehensive and non-comprehensive contracts based on your requirements.
- Our flexible billing options ensure convenience, with billing cycles structured to suit your preferences.
- We implement a proactive preventive maintenance plan to minimize downtime and ensure optimal performance.
- Our system includes comprehensive asset management to track and maintain all covered assets under the AMC agreement.
Material Track
- With Product Track, monitor the current status of your repair material at any point in time. Instantly check whether your product is at the Inward, Repairing Center, Third Party Outward, Third Party Inward, or Customer Outward stage.
- Our system uses clear color-coded indicators to quickly convey the status of your material. A green light shows where your product is currently located, helping you understand its progress at a glance.
- Track the journey of your repair material from the moment it is received to when it's repaired and returned to you. Our system ensures every step is accurately logged, reducing uncertainty and improving transparency.
- Access all the information you need about your repair material in one place. View historical data, current status, and expected timelines, providing a comprehensive overview of your repair process.
- Product Track integrates seamlessly into your existing processes, offering a simple and intuitive user experience. Navigate effortlessly and quickly find the information you need with our user-friendly design.
Leads Track
- Leads Track offers a detailed view of your sales pipeline, showing the status of every lead from initial contact to invoice.
- Green indicators highlight completed stages, providing a clear picture of your pipeline's health.
- This centralized system streamlines your workflow, helps you stay organized, and identifies bottlenecks for more efficient sales management.
- The easy-to-navigate dashboard lets you track lead progress, prioritize high-value prospects, and customize to fit your unique sales process.
- Whether you're a small business or a large enterprise, Leads Track adapts to your needs.
Quotation Management
- We provide quotations for sales, services, and AMC contracts tailored to your specific requirements.
- Reference of Service Calls and In-House Repairing: Quotations are generated with references to service calls and in-house repair work, ensuring accurate and transparent pricing
- Our system allows for easy revision of quotations, enabling adjustments based on changing requirements or negotiations.
- We send timely reminders regarding the validity of quotations, ensuring that you have ample time to review and respond.
- Customers have the convenience of approving quotations via a secure approval link, streamlining the approval process and expediting service commencement.
Invoice
- Create professional invoices with ease using PROCRM's intuitive interface. Generate invoices in minutes, saving you time and effort.
- Personalize your invoices to reflect your brand identity. Choose from various templates and add your logo and colors for a consistent brand experience.
- Never miss a payment deadline again. ProCRM automatically sends reminders to clients for overdue invoices, maintaining a healthy cash flow and reducing payment delays.
- Rest assured that your financial data is safe and secure with ProCRM. Our platform employs robust security measures to protect your sensitive information and ensure compliance with industry regulations.
- Gain valuable insights into your financial performance with ProCRM's comprehensive reporting tools. Track invoice statuses, monitor payments received, and generate detailed financial reports for informed business decisions.
Customer Management
- We provide quotations for sales, services, and AMC contracts tailored to your specific requirements.
- Reference of Service Calls and In-House Repairing: Quotations are generated with references to service calls and in-house repair work, ensuring accurate and transparent pricing
- Our system allows for easy revision of quotations, enabling adjustments based on changing requirements or negotiations.
- We send timely reminders regarding the validity of quotations, ensuring that you have ample time to review and respond.
- Customers have the convenience of approving quotations via a secure approval link, streamlining the approval process and expediting service commencement.