PROCRM - Automate Your Business

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Service Center Management

FEATURES

PROCRM is your all-in-one solution for Sales and Service Providers, offering a host of features that help you streamline your operations, enhance customer relationships, and drive growth. With PROCRM, you have the tools you need to take your business to the next level.PROCRM Comprises following features

eCommerce Management

Leads Management

Accounting Management

Warranty Management

Stock Management

Scrap Management

Service Call Management

AMC Management

Preventive Maintenance Management (PM)

Repairing Management

Third Party Management

Standby Management

Payroll Management

Holiday Management

Leaves Management

Loans Management

Marketing Management

Rental Management

Customers Management

Suppliers Management

CA Management

Pricing

Please find pricing details below

SERVICE EDITION

^₹350 / Month

20 Users/Paid Yearly

Service Call Management
- AMC Calls, Warranty Calls, Rental Calls, On Call chargeable Basis Calls.
- Multiple Engineer Assignment
- Provision Customer Review and Feedback
- Set Service Calls Priority.
- Mention Sources of calls.
- Search Product with Serial No.
- Change Material Provision
- Mention Expenses and Kilometer.
- Capture Website Service enquiries
AMC Management
- AMC Agreement,
- Comprehensive and Non-Comprehensive Contracts,
- Billing Period and Cycle,
- Preventive Maintenance (PM) Plan.
- AMC Asset and Management
In-House Repairing
- Inward Material for Repairing and Replacement with Material receipt
- Assign to engineer for repairing
- Provision for replacement of material.
- Repairing Quotation Request.
- Proivision to send to Third party for Repairing.
Third Party or Service Center Repairing
- Third party or Service Center outward with Delivery challan
- Inward material from third party
- Third Party Repairing Track.
- Mention inward by Employee, Vendor or Courier.
Material Stand-by Management
- Material Stand by Outward,
- Delivery Challan,
- Stand By Inward
- Standby Track
Quotations Management
- Sale, Service and AMC quotations.
- Reference of Service Calls and In-House Repairing.
- Quotation Revise Facility.
- Reminder for Quotation Validity.
- Customer can Approve Quotation via Approval Link.
Min. 1200 Transactions /Yearly
- Service Tickets
- Agreements
Others
- 1000 Customers
- Employee Attendance
- Email, SMS and WhatsApp Integration
- Single company
- Customer Portal
- Multi State Customers Management
- Android application

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BASIC EDITION

^₹900 / Month

20 Users/Paid Yearly

SERVICE EDITION +
Accounting Management
- Purchase
- Purchase Orders (Customer and Supplier)
- Proforma Invoice
- Invoice
- Outstanding's (Customer/ Supplier)
- Ledger Book
- Voucher Entry
- Sale and Purchase Return
- GSTR reports
- TAX reports
- SEZ Configuration
Inventory Management
- In and Out material calculations. Like Sold Items, Purchase Items, Sale Returned, Purchase Returned and many more..
- Increase and decrease stock.
- Add Products in Stock, Scrap and Old.
- Adjusted stock will show you in Stock.
Min. 2400 Transactions /Yearly
- Service Tickets
- Agreements
- Purchase
- Invoice
- Credit and Debit Note
Others

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STANDARD EDITION

^₹1650 / Month

20 Users/Paid Yearly

Most Preferred

BASIC EDITION +
Leads Management
- Integration with India Mart and Trade India
- Show Leads Reference in quotation
- Leads Source Selection.
- Sales Person Assignments
- Daily summary updation and Next follow-up
- You can add required Time
- Status and Sub-Status selection.
- Sales Track.
- Separate flow for each lead
- Search with any input data to find leads update.
Auto Quotations Management
- Generate quotation automatically when lead Received from Integrated Platforms.
Product Grouping
- Create Product groups and Required Terms & Conditions.
- Product Group integrated in all the forms Like Quotations, AMC, Proforma Invoice and Invoice, Purchase , Credit and Debit Note, and Delivery Challan.
Warranty Management
- Warranty track will show sold items period with Invoice No.
- You can sort with dates, names and many more.
- Warranty PM
- Set Warranty PM invoice.
- Warranty PM Track
- PM Reminders.
- Integration with Service Calls.
Min. 3600 Transactions /Yearly
- Quotation & Enquiries
- Service Tickets
- Agreements
- Purchase
- Invoice
- Credit and Debit Note
Others
- User Live Location
- 3000 Customers
- Single company

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BUSINESS EDITION

^₹3000 / Month

20 Users/Paid Yearly

STANDARD EDITION +
Payroll Management
Rental Management
- Rental Quotations
- Rental Invoices
- Rental Stock
- Rental agreement
- Agreement Period.
- Rental Billing period and Billing cycle.
- Preventive Maintenance period and cycle.
- Rental Billing track.
- Rental Inward and Outward.
- Rental Asset Management.
- Rental Item Track.
Vendor Management
Scrap Management
Manufacturing (Assembling and Disassembling)
Employee Stock Management
Min. 4800 Transactions /Yearly
- Quotation & Enquiries
- Service Tickets
- Agreements (AMC / Rental)
- Purchase
- Invoice
- Credit and Debit Note
- Payroll Records
Others
- 6000 Customers
- Single company
- Multi State Branch Management

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**GST will be charged in addition to the prices mentioned.**

Features Comparison

Features	SERVICE EDITION	BASIC EDITION	STANDARD EDITION	BUSINESS EDITION
CALL MANAGEMENT
Call Entry
Cash Approval
Calls & Invoice Track
AMC MANAGEMENT
AMC Agreement
AMC Asset
AMC Billing Track
AMC PM (Preventive Maintenance) Track
Items Available for AMC
REPAIRING MANAGEMENT
Repairing Inward
Item Repairing
Third Party Repairing Outward / Inward
Repairing Outward
Items Track
STAND-BY MANAGEMENT
Stand By Inward / Outward
Stand By Items track
Employee Stock Inward/ Outward
Employee Stock track
QUOTE MANAGEMENT
Quotation's Sale Quotation Service Quotation AMC Quotation Rental Quotation
Quotations Track
Preset Items Rate, Description & Terms Condtions (Integration with Quotation, Invoice, Purchase Orders, Purchase, Agreements etc.)
LEADS MANAGEMENT
Leads Entry
LEADS TRACK Sale Leads Track Service Leads Track AMC Leads Track Rental Leads Track
Pricing Management
Accounting Management
PURCHASE ORDERS'S Sale P. O. Service P. O. AMC P. O. Rental P. O. Suppliers P. O.
Purchase Order Track
Purchase
Purchase Return
INVOICE'S Proforma Invoice Sale Invoice Service Invoice AMC Invoice Rental Invoice
Sale Return
Delivery Challan
GSTR GSTR-1 GSTR-2 GSTR-3b
Outstanding Reports Customer Outstanding Supplier Outstanding
Voucher Entry
Ledger-Book
Profit & Loss
Balance-Sheet
STOCK MANAGEMENT
Stock Adjustment
STOCK
SCRAP
Material Life Track
WARRANTY MANAGEMENT
Warranty Track
Warranty PM
VENDOR MANAGEMENT
Vendor Call Entry
Customers Item Outward / Inward
Vendor Item Outward / Inward
Vendor Item Track
PAYROLL MANAGEMENT
Leaves Master
Holiday Master
Loan Master
Salary Components
Employee Attendance
Employee Fix Salary
Salary-Slip
RENTAL MANAGEMENT
Rental Agreement
Rental Asset
Rental Outward / Inward
Rental Item Track
Rental Biilng Track
Rental PM Track
User Access and Control
Users Access Management
Reminder and Notification Settings
Data Management
Data Import
Admin Portal (Web & Android Application)
Customer Portal (Web Application)
Customer Portal (Android Application)
CA Portal (Web Application)
Supplier Portal (Web & Android Application)

Our Portfolio

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App 2

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Web 2

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FAQ

FREQUENTLY ASKED QUESTIONS

Is PROCRM online application?

Yes, this is online application, which will be available through internet and will work on any device.
Can we start using application without pay amount?

Yes, you can use software without paying any amount till over the trial period.
Do we need to give credit Card details for registration?

No, you no need to provide credit card details.
Can we use this application 24x7?

Yes, this is online application so you can work on at any time and from anywhere through internet.
Do I need to pay any Server Hosting charges?

No, you don’t have to pay any Server Hosting charges.
What is application price?

You will get application pricing details in Pricing section.
Who can use this application?

Who is into Sales, Service and repairing business, they can use this application.
Do I need to use any other application for our business?

No, you don’t need other software for your Sale & Service Business if you are using PROCRM. You will get all required business process features in this application.
Can we start PROCRM application on our domain?

Yes, you can. Just configure your domain in your C-Panel and Domain Configuration and point to given IP address. (Option available from Standard Edition and above)
Do I need to pay any extra amount eCommerce Site integration on our website?

No, just configure your domain in your C-Panel and point to given IP address, it will start working. (Option available from Standard Edition and above).

Service Center Management

SERVICE EDITION

₹350 / Month 20 Users/Paid Yearly

BASIC EDITION

₹900 / Month 20 Users/Paid Yearly

STANDARD EDITION

₹1650 / Month 20 Users/Paid Yearly

BUSINESS EDITION

₹3000 / Month 20 Users/Paid Yearly

^₹350 / Month

20 Users/Paid Yearly

^₹900 / Month

20 Users/Paid Yearly

^₹1650 / Month

20 Users/Paid Yearly

^₹3000 / Month

20 Users/Paid Yearly